Fix common onboarding problems

For partner KYC (identity verification), open Settings and check document clarity, expiry, matching names, consent, and review status. Replace only the item that needs correction.

For agreements, open Contracts and confirm that the correct document is available and signed. Use Support if every visible step is complete but the status has not changed.

In Ordafy Business, go to Settings → Payouts & settlements and read the exact request shown. Ask the owner to correct their own legal, identity, representative, or bank information.

If payments are not yet available in the market, continue with the merchant's profile, catalogue, and workflow training. Do not promise an availability date.

If the catalogue is empty, help the owner publish a small set of real products or services with accurate prices and availability.

If there is no first order or booking, check that customers can find the offer and that staff know the workflow. Coach genuine customer outreach and never create false activity.